Personal data/personal information — any information which can identify an individual
Third Parties — those outside Spark Inside who use data from Spark Inside for defined tasks
Special Category Information — data which is more sensitive so needs more protection
How do we collect information?
We may collect personal information when we interact with you, including in person, by phone, by email, or via our website.
We also receive information from Third Parties (like donation sites) and by word of mouth.
We process our website visitors’ personal data under the lawful bases of legitimate interest and consent. Special Category Information is processed under further lawful bases including explicit consent and legitimate activities of a charity or non-profit.
What information does our website collect?
The information we collect may include your:
name, address, e-mail address and telephone number
social media contact data
bank account or credit card details
taxpayer status for claiming Gift Aid
web browser cookies
How do we use your information?
We may use your personal information to:
inform you about our programmes and our latest news
process your generous donations!
for administrative purposes
enable record keeping
comply with a legal requirement
We may contact you with our latest updates and other marketing content, via your preferred means of communication. We aim to avoid sending you unwanted communications.
Do we disclose your information to Third Parties?
We will never pass or sell your personal information to other organisations for them to use for their own marketing purposes.
We may disclose your personal information to other organisations in the following circumstances:
in order to comply with applicable laws or the disclosure is necessary for purposes of national security, taxation or criminal investigation;
where we have your written consent to do so.
How do we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal data stored on our website and data systems. We keep most information digitally using secure software. Special Category Information is kept in digital systems designed with additional security. Any paper-based information is kept in secure physical storage. The management of our charity is designed to ensure compliance with Data Protection laws.
What are your rights?
Under the General Data Protection Regulation, you have the right to:
Access your personal information. You have the right to obtain confirmation that your personal information is being processed and to request a copy of the personal information that we hold about you.
Amend your personal information. You have the right to edit your personal information at any time.
Request to have your personal information deleted.
Restrict processing of your personal information. You have the right to restrict the processing of your personal data. We will continue to store your data, but not use it.
Object to processing of your information in certain circumstances. You have the right to object to your personal information being processed for certain purposes.
Lodge a complaint with a supervisory authority. You have the right to lodge a complaint or seek advice from a supervisory authority. Please contact the Information Commissioner’s Office, or telephone 0303 123 1113.
Withdraw your consent to processing at any time.
If you wish to exercise any of your rights, please contact us: